Systems design and development

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Customer Solution Design specialists

Having over 25 years’ experience in systems design focused on customers within the financial services industry, Brilliance offers:

  • Software design and development
  • Software design only

Brilliance services in system design unlike any other

We serve clients who want their software to be designed by someone with a strong background in customer experience and in financial services.  Plus, they want the flexibility to be able to use their own in-house team or other chosen tech vendor to do the development work.

How many software design firms do you know of that have a wealth of CX, Treating Customers Fairly (TCF), and customer loyalty expertise to most effectively design a bespoke system for you? Just one.  Brilliance.

Bespoke customer solution software design

At Brilliance, we understand that off-the-shelf software solutions don’t always meet the unique needs of every business.  Whether you require a custom-designed system tailored to your specific processes and structure, or you need expert configuration and AI integration using your existing CRM software, Brilliance is your answer.  Our expertise ensures your bespoke solution is perfectly aligned with your business needs.

Here’s our software design approach:

Software design only

Some of our clients prefer to rely on us for Scoping, Business Analysis, Requirements Specifications, Design, and Prototyping even though use their in-house development teams or existing tech partners for system coding. We uniquely offer the flexibility to collaborate with your chosen development resources, while still providing coding services if needed.

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Book a demo.

The best way to see how we can meet your needs is to reach out  to us right now.